- If you are an American citizen, you know that Assurance Wireless is an MVNO, which falls under the federal program called Lifeline Assistance program by Virgin Mobile.
- These government phones are an excellent way to keep the low-income-earners connected and make emergency calls, look for employment, and get access to any help they may need. This program consists of an offer of a free phone, monthly 350 talk minutes, 2 GB data, and unlimited texting to low-income households.
- Today, the state of the economy means more people are having a hard time, and over in low-income families, over 75% have at least one full-time working member. Most of these people have employers who do not pay them a living wage, meaning they may work for over 40 hours and still fall in the poverty line.
- The Lifeline Assistance program started way back in 1985, and they revamped the program to include cell phones. As smartphones emerged, they were included in the program. This allows low-income earners to enjoy similar benefits from phone service with other customers across all the states.
What carrier does Assurance Wireless use?
Assurance Wireless is a part of Virgin mobile and uses the Sprint towers for their phone network. Assurance Wireless currently covers forty states across the USA. The program collaborates with T- Mobiles to provide free phones and phone services to low-income earners. Assurance Wireless is one of the top telecommunication companies on the Lifeline program funded by the Universal Service Fund, with their customers spanning across most US states.
How do I get a new phone from Assurance Wireless?
Not all American citizens are eligible for the Assurance phone service, but your eligibility is based on gross income per family. Your family should either be on or below the recommended state or federal US poverty line. This means that you can get the Assurance Wireless phones if you are on public assistance programs like:
- SNAP Medicaid
- Free Lunch Program
- Section 8 Housing, etc.
- Work First
- Woman and Infant Children (WIC)
- Supplemental Security Income (SSI)
- Temporary Assistance for Needy Families (TANF)
- Low Income Home Energy Assistance Program (LIHEAP)
Assurance Wireless Website Help
To check if you qualify for a free government cell phone, you can go to the Assurance Wireless website, go to My Account and confirm your eligibility, as well as available options as they differ between states. One wireline is allowed per household, but if different households share the same address, they are eligible, including people living in nursing homes or homeless shelters. If you have a temporary address, you are eligible for one Assurance Wireless free government phone.
When you go to the Assurance Wireless website, check what you are eligible for in your state, fill the form online, or download and print the application. After you fill it with your name and other details and answer some questions, you can answer the form queries and either choose to mail or fax it. When you apply, you must provide your financial status of proof of income.
If you need any assistance, you can make a call and an Assurance Wireless customer service agent who will answer your queries and guide you through the phone application. The Assurance Wireless website will also give you a page with a list of results when you type in to check the Assurance Wireless compatible phones. Cookies stored on your phone will make it easier to navigate to the Assurance Wireless website, and you do not need to keep looking for it. The customer 2services number is toll-free, so you do not need to worry about phone charges.
What cell phones are compatible with Assurance Wireless?
For the Assurance Wireless services, you cannot just choose any cellphone. You have to look for Assurance Wireless compatible phones. It is one of America’s major telecommunications companies and a government phone provider that does not necessarily demand a phone upgrade. You can use the free government phones or upgrade to a phone from an approved company.
A phone upgrade with an Assurance Wireless compatible phone is a choice you are free to exercise. Assurance Wireless compatible phones from Virgin Mobile and other telecommunication companies, which only work for this service. The following is a list of the Assurance compatible phones you can buy. Android is not a trademark of Assurance Wireless, but Google LL and the other trademarks are also intellectual properties of their respective companies.
Assurance Wireless Compatible Phones
#1. Alcatel Dawn
The Alcatel Dawn phones are compatible with Assurance Wireless and have a 4.5-inch touchscreen display and a special M4/T3 HAC Rating for individuals with hearing impairment. They have a Bluetooth 4.1 speakerphone and can access public Wi-Fi. The rear-facing camera is 5 MP, and the phone’s battery is removable, providing you with 13-hour battery life. The Alcatel Dawn phones also have an 8GB ROM and 1 GB memory.
#2. Coolpad Avail
The Coolpad Avail phones are Assurance Wireless compatible phones with a 43-inch or 480 x 800 touchscreen display. The phones have hearing-impaired features, a Bluetooth 4.0 Speakerphone, and can access public Wi-Fi. They only have a rear-facing camera, a battery life of 14.4 hours, and a 1.2GHz dual-core processor.
#3. Kyocera Hydro Reach
The Kyocera Hydro Reach phones are Assurance Wireless compatible phones using the Android OS. They have a 5-inch qHD 540×960 touchscreen display, a Bluetooth 4.1 speakerphone, access to free Public Wi-Fi up to at least 64 GB. The rear-facing camera of the phone is 5 MP and a battery life of up to 11.9 hours. The Quad-Core processor is 1.1GHz and has an 8GB ROM and 1Gb RAM.
#4. ZTE Prestige 2
The ZTE Prestige 2 has a 5-inch touch screen, an M3/T4 HAC for hard-of-hearing users, a Bluetooth Speakerphone, public Wi-Fi access, 2GB RAM, and a rear-facing camera. The battery performance of the ZTE is up to 17 hours of talk time.
#5. ANS UL40
The ANS UL40 is a 4G LTE Android smartphone with 1GB RAM, 8 GB storage capacity, 2 MP rear camera, 4-inch display, hearing impaired features, Bluetooth 4.0 speakerphone with an impressive performance battery of 5 hours talk time, and a 1.1 GHz Quad-Core Processor.
#6. UNIMAX U673c
This Android 4.0 touchscreen free government phone comes with an M3/T4 HAC feature for impaired hearing users. It also features a Bluetooth 4.0 speakerphone, 4 hours talk time battery, a 1.2 GHz Quad-Core, 8GB ROM, and 1GB RAM.
#7. Coolpad Legacy SR
The Coolpad legacy SR is an Android 9.0 Pie phone with a 5.45-inch TFT LSD screen, a 2.0 Quad-core processor, a 2450 mAH battery, a rear and front camera, 8 and 5 megapixels, respectively, a 16 GB internal storage, and up to 64 GB memory card support, and a 2GB RAM, with the phone price of $69.
#8. Samsung Galaxy Achieve (Sprint)
The Samsung Galaxy Achieve phone comes with a 5.0 TFT Gorilla Glass 5 display, rear and front camera 8 and 5 megapixels, respectively, Android 8.0 Oreo, 1.3 GHz Octa-core SoC, 29 hours of talk time, a 2GB Ram, a 16 GB built-in storage and an expandable memory of up to 400GB. The Samsung Galaxy Achieve’s price is 89$.
#9. LG Tribute Empire
This phone is an Android 8.1 Oreos operating system with a 5 MP front and 8MP rear camera. It has a 5.0-inch HD IPS TFT display. It has a 1.5 GHz Octa-core SoC, a 2,500 mAH battery, a 16 GB storage, a 32 GB memory card support, 2 GB RAM, and phone price ranges $64.
#10. Samsung Galaxy A10E
The Samsung Galaxy A10E phone price is $169, and it is a phone with an edge-to-edge Infinity Display of 5.8 inches and an Android 9.0 Pie operating system. It has a long-lasting battery of 3000 mAH, a rear camera of 8 MP, a front camera with 5 MP, Octa-Core SoC, 2 GB RAM, 32 GB storage, and SD card support 512GB, 4G LTE, and hotspot enabled.
#11. Alcatel OneTouch Cinch
The Assurance Wireless compatible Alcatel OneTouch Cinch is a phone with a 4.5-inch touchscreen screen/display. It includes an M4/T3 HAC Rating for hearing impaired people. The phone also has a removable battery with 4 hours, an inbuilt Calculator, World Clock, Alarm Clock, and Stop Watch.
#12. ZTE Quest N817 Virgin Mobile
The ZTE Quest Android smartphone is Assurance Wireless compatible and comes with Wi-Fi access and a 3.9-inch screen. It has 435MB RAM and 2 GB memory, and up to 32 GB SD card support.
#13. Apple Phones
The question of whether phones from the Apple company are compatible is common. Some Apple phones are compatible with Assurance Wireless. You can get:
- Apple iPhone 7 costing $249
- Apple iPhone 7 Plus costing $299
- Apple iPhone 6S costing $169
- Apple iPhone 6S Plus costs $229
These phones are available on the Amazon website, and they offer delivery to members, depending on location.
How to Conduct an Assurance Wireless Website Search Query
To conduct a customer search query on the Assurance Wireless website:
- Enter your 10-digit Assurance Wireless number.
- Go to My Account, type in your search query, and the page results will show you what you need to know.
In case of any problems, call their customer service for assistance.
Some of the questions you might need to answer include:
- Your personal information such as name, address, date of birth, home phone number, email address, if any, last four Social Security Number digits, physical address (if it is temporary, check the necessary box)
- Program-based eligibility where you will find a government programs list. Provide proof of program eligibility, provide a copy of Benefits ID, statements of the previous year’s benefits, and a letter from an agency that qualifies you for the program.
- Income-based eligibility provides you with family size, a near accurate gross income, a three-month statement of things like Veteran Benefits Statement, Paystubs, and Unemployed Benefits Statements.
- Provide one of these documents: State or federal tax returns, Federal letter of general Assistance, child support, or divorce documentation.
You may be asking the question; how do I know if my application for a phone was successful? After applying, check after a couple of days on your phone application’s progress by going to the website and entering your account application ID and home zip code.
Here you will know if your phone application has been approved or if your cell phone has been dispatched. The cookies on the Assurance Wireless website do not store any customer information. However, accepting the website’s cookies gives you a better user experience as the cookies are stored in your device and make it easier for you to improve navigation. Please update your web browser; otherwise, it will display an error when you attempt to log into your account.
Due to fraud, stronger measures have been implemented. You can be barred from the Assurance wireless programs for providing false answers or imprisoned. The benefits from the free phone services are not transferable to third parties. You can either take the government phone or afford to upgrade; remember, not all phones from different phone companies are compatible with Wireless Mobile.
You can check for phones compatible with Assurance Wireless and purchase one after providing some answers on the Assurance Wireless website. If you experience any difficulties, call customer services for assistance, and remember to enable cookies for a better user experience.